Terms & Conditions

1. Terms of Use

About these terms
These Terms of Use govern your use of this website. By using the site, you agree to them. If you do not agree, please do not use the site.

Website content
The information on this site is for general information only. It is not advice. We may update or remove content without notice.

Intellectual property
All site content is owned by us or our licensors. You may view and download pages for your own use. You must not copy, redistribute or make derivative works without permission.

Acceptable use
Do not misuse the site, attempt to gain unauthorised access, introduce malicious code, or interfere with other users.

Links
Linking to our site is allowed if it is fair and legal and does not damage our reputation. We are not responsible for external websites we link to.

Enquiries and services
Submitting an enquiry does not create a contract. If we work together, the project will be governed by a separate written agreement or statement of work. We supply services business‑to‑business (B2B) only.

Portfolio usage
We may display finished work, your logo and a short case study in our portfolio and social channels unless you ask us not to or an embargo applies.

Liability
We aim to keep the site available and accurate, but we do not guarantee it. To the extent permitted by law, we exclude all implied warranties, and we will not be liable for any loss or damage arising from use of the site. For paid services, our liability will be governed by the project agreement and is generally capped at the fees paid for the project.

Law and jurisdiction
These terms and any non‑contractual obligations are governed by English law. The courts of England and Wales have exclusive jurisdiction.

Contact
Questions about these terms: hi@fourteendesign.co.uk.

2. Privacy Policy

What we do
We design visual identities and build small business websites. We market and sell those services, manage enquiries and projects, and maintain our accounts and records.

Personal data we collect

  • Enquiry data: name, business name, email, phone (optional), project details.

  • Client/project data: billing contact, address, project content you supply (including logos, copy, images), approvals.

  • Account & payment data: invoices, payments, bank references on statements.

  • Communications: emails, meeting notes.

  • Website usage data: pages viewed, actions, device/basic technical data (see Cookies Policy).

Where we get it
From you directly (forms, email, phone, meetings) and from public sources you direct us to (your website or social channels).

3. Project Proposals and Approvals

Before starting a project, a detailed proposal will be shared, outlining the scope, deliverables, timelines, and fees. Once approved, the project will commence. Any changes to the scope after approval may incur additional costs.

4. Fees and Payments

A 50% deposit is required before the start of any project, with the remaining 50% due upon completion and final delivery.

  • Payments can be made via bank transfer, credit card, or other approved methods.

  • Late payments may result in project delays and could incur a late fee of 2% per month.

5. Revisions

We provide up to three rounds of revisions during the design process. Any additional revisions outside the scope of the project may be billed at our hourly rate, which will be communicated to you in advance.

6. Client Responsibilities

To ensure smooth project progression, you agree to:

  • Provide all necessary content, assets, and information in a timely manner.

  • Respond to communication within a reasonable time to avoid delays.

  • Review and approve deliverables within the project timeline.

7. Intellectual Property

Upon full payment, all final deliverables will be transferred to you, and you will own the rights to the design.

  • We reserve the right to showcase the project in our portfolio, marketing materials, and on our website unless otherwise agreed in writing.

8. Cancellations and Refunds

If you decide to cancel the project after the start, you will be billed for any work completed up to that point.

  • Deposits are non-refundable once the project has commenced.

9. Confidentiality

Both parties agree to keep confidential any proprietary or sensitive information shared during the course of the project. This includes, but is not limited to, business plans, designs, and financial information.

10. Contact Us

If you have any question about our privacy policy or wish to exercise your rights, please contact us at:

Inuvik Hub
Email: support@inuvikhub.com
Phone: 342-000-0000